**Shipping & Returns Policy for Littleonesjoy**

At **Littleonesjoy**, we strive to provide a smooth shopping experience for our customers. This Shipping & Returns Policy explains how we handle the shipping and return of products purchased from our website, **littleonesjoy.com**.

1. **Shipping Policy**

a. **Processing Time:**
– All orders are processed within [Insert Timeframe, e.g., 1-3 business days].
– Orders are not processed or shipped on weekends or public holidays.
– If we experience a high volume of orders, shipping may be delayed by a few days. In such cases, we will notify you via email or phone.

 b. **Shipping Rates & Delivery Estimates:**
– Shipping charges for your order will be calculated and displayed at checkout.
– Delivery times vary based on your location:

Please note that delivery delays can occasionally occur due to factors beyond our control (e.g., customs delays, shipping carrier issues).

 c. **Shipping Carriers:**
We use the following carriers to deliver your orders:
– [Insert shipping carrier options, e.g., USPS, FedEx, DHL, etc.]

 d. **Order Tracking:**
Once your order has shipped, you will receive a confirmation email with tracking information so you can monitor the status of your delivery.

e. **Shipping Restrictions:**
– We currently ship to [Insert regions/countries you ship to].
– We do not ship to P.O. boxes or APO/FPO addresses.
– For international orders, additional customs fees, duties, and taxes may apply, which are the responsibility of the customer.

 2. **Return & Refund Policy**

At **Littleonesjoy**, we want you to be completely satisfied with your purchase. If you are not entirely happy with your order, we’re here to help.

 a. **Returns:**
– You have [Insert number, e.g., 30 days] from the date of receipt to return an item.
– To be eligible for a return, the item must be unused, in the same condition you received it, and in its original packaging.
– Certain types of items are exempt from being returned, including:
– Perishable goods (e.g., food, flowers)
– Custom or personalized items
– Sale or clearance items

b. **How to Initiate a Return:**
– To start a return, contact us at **returns@littleonesjoy.com** with your order number and the reason for the return.
– We will provide instructions on how to return your item. Please note that you will be responsible for return shipping costs unless the item was damaged or defective.

 c. **Refunds:**
– Once we receive your returned item, we will inspect it and notify you of the status of your refund.
– If approved, a refund will be processed to your original payment method within [Insert time frame, e.g., 7-10 business days].
– Shipping costs are non-refundable unless the return is due to our error (e.g., wrong or defective item).

d. **Exchanges:**
– We only replace items if they are defective or damaged. If you need to exchange an item, contact us at **returns@littleonesjoy.com**.

 e. **Late or Missing Refunds:**
– If you haven’t received a refund yet, first check your bank account again.
– Then contact your credit card company; it may take some time before your refund is officially posted.
– If you’ve done all of this and still have not received your refund, please contact us at **support@littleonesjoy.com**.

 3. **Damaged or Incorrect Items**

If you received a damaged or incorrect item, please contact us at **support@littleonesjoy.com** within [Insert number, e.g., 48 hours] of receiving your order. We will work with you to resolve the issue by either offering a replacement or refund.

 4. **Contact Us**

For any questions related to shipping, returns, or exchanges, please contact our customer support team at:

**Email:**

 littleonesjoy@gmail.com

**Phone:**

+91 98491 39292
**Address:**

Jyothi nilayam 11c – 63 chaitanya nagar,
Narapally, Hyderabad

—

**Disclaimer:** Make sure to review this policy with a legal advisor to ensure it complies with relevant laws and your business practices. Adjust time frames, conditions, and regions based on your specific shipping logistics and return policies.